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| ORDERING: |
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What
forms of payment are accepted at Xavier's Boutique? |
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We
accept
Visa, Master Card, Discover, and American Express credit cards
processed through PayPal. You can also pay by electronic check
(e-check).
At this time we cannot accept CODs, money orders, or paper checks for
online purchases. |
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Will
sales tax be charged to my order? |
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We
are
required by law to charge applicable sales tax for orders shipped
to the state of Virginia. |
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Can
I cancel or change my order? |
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Unfortunately,
no.
As soon as your order is submitted, it is immediately sent to our
warehouse for processing. |
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Is
the credit card information I submit secure? |
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Yes.
We
utilize the secure online checkout service PayPal. PayPal
automatically encrypts your confidential information in transit from
your computer to theirs using the Secure Sockets Layer protocol (SSL)
with an encryption key length of 128-bits (the highest level
commercially available). Once your information reaches PayPal,
it resides on a server that is heavily guarded both physically and
electronically. Their servers sit behind an electronic firewall and are
not directly connected to the internet, so your private information
remains secure. |
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Can
I have my purchase gift wrapped? |
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At
this
time we do not offer gift wrapping services. We do not enclose an
invoice listing prices with the shipments. Invoices are mailed
separately to the purchasers. Prices are not disclosed to gift
recipients. |
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| SHIPPING: |
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When
will I receive my order? |
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Regular
merchandise
(excluding some items, see below) usually ship in 3-5
business days (Monday-Friday, excluding holidays) after the date your
order is placed. Orders are shipped via USPS or UPS. |
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How
much are shipping and handling costs per order? |
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Due
to
high gas prices, shipping rates are as follows: |
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USPS
Delivery: Flat fee of $10.00 per order. In addition, there is a per
item charge of $2.00 for each additional item.
UPS Delivery: Flat fee of $15.00 per
order. In addition, there is a per item charge of $2.50 for each
additional item. |
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Additional
charges
apply to shipments to Alaska, Hawaii, APOs, FPOs, and Rush
Delivery. |
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How
do I know when my order has been shipped? |
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You
will
receive an email confirming your order has been shipped as well as
the carrier's shipment tracking number, if available. You can also
track the status of your order online: Check Order Status. |
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Can
I have an order shipped to an address outside the U.S.? |
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Yes,
but
only if it will be delivered to an APO or FPO address. |
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Do
you ship internationally? |
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No.
Currently,
we can only ship orders within the U.S. and to APOs and FPOs. |
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