PRIVACY POLICY

E-Mail:

custsvc@xaviersboutique.com

Company Information ...
Xavier's Boutique is a privately held, sole proprietorship currently based in Virginia.  Established in 1996 in Oklahoma, Xavier's Boutique is committed to providing safe, secure online purchases of high-quality, unique gifts and fine jewelry.  For more information on our returns and refund policy, please read our Returns & Exchanges Policy. For additional company information, please contact Customer Service.

Xavier's Boutique is committed to safeguarding your privacy online. Please read the following to fully understand our practices regarding the use of your personal information and security practices.

In general, Xavier's Boutique will never intentionally disclose individually identifiable information about its users to any third party without first receiving that user's permission.  This policy applies specifically to your name, e-mail address, telephone number, and any other individually identifiable information.
What we collect ...
Our general policy is to only collect that individually identifiable information that is absolutely necessary to process the transaction of your purchase or is useful for our own internal operations.  We collect domain names of visitors to our website, the e-mail addresses of those who communicate with us via e-mail, and aggregate information on what pages consumers access or visit.
What we do with it ...
For site administration purposes, domain names are required to track server provider problems or error codes.  This also aids us in determining the number of site visitors, the pages visited most frequently, and the length of visit.  No other individually identifiable information is made available.  The information  we collect is used to improve the content of our web site.  We do not sell, lease, or share our e-mail lists, or list of any other individually identifiable information to other parties.  Persons who supply us with their telephone numbers online will only receive telephone contact concerning the status of an order, if necessary. Our policy is to contact customers strictly via e-mail unless time constraints for order delivery purposes prevent it. Individual information such as credit card numbers, e-mail addresses, name, telephone number, etc., is never sold or shared with other organizations. Xavier's Boutique does not collect and disclose aggregate user statistics of any kind.
Corrections ...
If you need to correct information that you have provided for an order, please contact us.
By email: Customer Service
custsvc@xaviersboutique.com
Security ...
Xavier's Boutique shares your concern about the security of your online orders. Therefore we have taken many precautions to protect against fraudulent use of your credit card.

We utilize the secure online checkout service PayPal.  Regulated by the Federal Trade Commission, PayPal is a publicly traded company headquartered in Mountain View, California. Acting as our checkout service, PayPal will be listed on credit card statements for purchases made from Xavier's Boutique. To contact PayPal if you have billing inquiries, please call (402) 935-7733 Monday-Friday, 4 a.m. - 10 p.m. PST, or write to: PayPal, P.O. Box 7022, Mountain View, CA  94039. For more information on PayPal's Privacy Policy and information collection, please click here.

Be aware that the Fair Credit Act limits your liability to $50 in fraudulent charges to your account. If you believe any fraudulent charges have been made, immediately notify your credit card company, following the procedures outlined by that credit card company.

Xavier's Boutique may prosecute any fraudulent orders made on this web site.

We use state-of-the-art technology to help ensure that your highly sensitive information , such as credit card number, is protected against interception. We use one of the leading protocols in secure data transmission, Secure Sockets Layer (SSL) to encrypt data that's transferred during your shopping session. SSL creates a secure transaction environment for online commerce. The latest versions of Netscape's® and Microsoft's® browsers are SSL enabled.

While viewing Xavier's Boutique products on our web site, you are in Non-Secure Mode.  When you add a product to your shopping cart, a new browser window will open in a Secure Mode in order to collect the billing and shipping information.

The security of your information, transactions, and money is the core of our business and our top priority. PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).  Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the internet, so your private information remains secure.

When your order is complete our security measures continue to protect your information. We process your order on a highly secure internal system that is inaccessible via the internet.

PayPal meets all BBBOnLine reliability participation and Better Business Bureau membership standards.

A Word About Giving Out Your Credit Card Number On The Internet.  Our security is unmatched anywhere on the internet.  Your name, your information and even your credit card number are NEVER stored on the internet with our system.  Once you type your information, it is sent, encrypted, directly to a computer system that is NOT on the internet.  It is transmitted over a secure telephone line frame-relay and even re-encrypted for that.  The transmission process is through secure protocols, routers, proxies, firewalls, and other hidden techniques.
Children's Guidelines ...
In compliance with federal statute (COPPA), we do not knowingly accept information from individuals who are under the age of 18. Completion of forms on this site or use of a credit card is representation that you are over 18 years of age. No part of our web site is designed to attract anyone under the age of 18.
Contacting Us ...
If you have any questions about our security practices, our privacy policies, or wish to report site problems, please contact:

Customer Service
Xavier's Boutique
custsvc@xaviersboutique.com

Use of the Xavier's Boutique web site constitutes acceptance of the terms of our Returns Policy.

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Copyright © 2008  Xavier's Boutique.  All rights reserved.